Support & Enquiries

PPL is designed by the market, for the market. We have a variety of channels to support both firms and practitioners:

MUA Enquiries

If you have any questions regarding your contract please email

PPL Helpdesk (Platform support)

The PPL Helpdesk is open 8am-8pm GMT Monday to Friday (excluding bank holidays).  We can help you with the platform during the placing process either over the phone or via email.

PPL Enquiries

If you have general enquiries on events, on-boarding, usability, etc., please email and we will help you.


To contact your Association, or ask about becoming a member of an Association, please contact the following:

The International Underwriting Association
London Underwriting Centre
1 Minster Court, Mincing Lane
London EC3R 7AA
+44 (0)20 7617 4444

Lloyd’s Market Association
Lloyd’s - Suite 426, Gallery 4,
1 Lime St,
London EC3M 7DQ
+44 (0)20 7327 3333

London & International Insurance Brokers Association
78 Leadenhall St,
London EC3A 3DH
+44 (0) 20 7280 0150


For all the latest news and updates, please follow our company LinkedIn page – search PPL Placing Platform Limited, or click here.

What do I get for my money?

From digital access to the London Market, training, masterclasses to a London based Helpdesk. Read all the benefits of joining.

How can I see the Platform?

We offer a number of events and opportunities for you to see the platform for yourself. You don’t have to be a member of PPL to come to our Open House Demonstrations.

What documents do I need to complete to get started?

In order to sign up to PPL and be set up on the Platform there are few documents we need from you.

What are the IT requirements?

As PPL is a web-based platform wherever you have internet you have access to PPL: anytime, anywhere.


Your most frequent questions answered.

How do I join?

The 5 steps to joining PPL.