The AI revolution is reshaping how work gets done across the London Insurance Market. But if automation increasingly handles analysis, processing, and even underwriting insight, where does human value sit?

 

Building on the concepts explored in his previous piece, AI is doing for Specialty Insurance what Robotics did for Manufacturing, our CEO John Mason, provides a deeper dive into the evolving landscape of the industry in this follow-up article, The Experience Economy: Broker Led Value Creation.